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Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMSUP106 Work in a team MSFFM2013 Use furniture making sector hand and power tools MSFGN2001 Make measurements and calculations MSFGN2004 Prepare simple scale drawings by hand MSMWHS200 Work safely Elective units CPCWHS1001 Work safely in the construction industry MEM16008 Interact with computing technology MSAPMSUP201A Receive or despatch goods MSMSUP240 Undertake minor maintenance MSMSUP273 Handle goods MSFKB2004 Provide assistance in cabinet installation MSFFM2016 Join solid timber MSFFM2015 Apply sheet laminates by hand * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency BSBLDR602 Provide leadership across the organisation BSBESB401 Research and develop business plans BSBAUD514 Interpret compliance requirements CUAIND311 Work effectively in the creative arts industry SITXHRM005 Manage volunteers BSBFIN501 Manage budgets and financial plans BSBCMM411 Make presentations BSBHRM525 Manage recruitment and onboarding If you require RPL Kits with comprehensive benchmarking
ethics and privacy policies in ICT environments ICTPRG302 Apply introductory programming techniques ICTSAS432 Identify and resolve client ICT problems Elective units ICTICT445 Connect and configure devices and hardware components ICTSAS436 Evaluate ICT system status ICTSAS438 Implement maintenance procedures ICTSAS441 Support ICT system software ICTSAS442 Provide first-level remote help desk support ICTSAS443 Support operating system users and troubleshoot applications ICTWEB434 Transfer content to websites Group G ICTNWK420 Install and configure virtual machines Group D ICTNWK421 Install
prevent and report potential facility emergency situations Elective units BSBINS302 Organise workplace information BSBLDR414 Lead team effectiveness BSBWHS332X Apply infection prevention and control procedures to own work activities BSBWRT311 Write simple documents HLTAID011 Provide first aid * We can develop additional elective units that are not listed on request (Please contact us for further information)
Unit Knowledge Guide-RIIWMG203E Drain and dewater civil construction sites AHC Units of competency BSBOPS404 ImplementOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner
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