Learning and Assessment Kit-RIICWD504E Prepare detailed design of environmental controls SIF tempering and annealing MEM07005 Perform

tempering and annealing MEM07005 Perform general machining MEM12002 Perform electrical/electronic measurement MEM21001 Replace watch batteries

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCPER217 Report information about the local bioregion AHCPER219 Plant and maintain crops in a permaculture system AHCPER221 Recognise characteristics of integrated plant and animal systems AHCPER222 Use and maintain basic hand tools and equipment for garden and farm AHCPER224 Work effectively in permaculture AHCWHS202 Participate in workplace health and safety processes Electives AHCIRG219 Assist with low volume irrigation operations AHCLSK202 Care for health and welfare of livestock AHCECR203 Perform basic ecological restoration works AHCINF207 Maintain properties and structures AHCMOM203 Operate basic machinery and equipment AHCWRK210 Observe and report on weather AHCWRK211 Participate in environmentally sustainable work practices AHCWRK323 Operate in isolated and remote situations AHCOCM203 Record information about Country * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

* We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-RIICWD504E Prepare detailed design of environmental controls SIF tempering and annealing MEM07005 PerformOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to