Learner Guide-ICTPRG547 Apply advanced programming skills in another language Unit maintain and modify customer premises

maintain and modify customer premises communications cabling: ACMA Open Rule * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCDIV001 Work with diverse people CHCLEG001 Work legally and ethically HLTWHS003 Maintain work health and safety BSBLDR402 Lead effective workplace relationships BSBMED301 Interpret and apply medical terminology appropriately BSBMGT403 Implement continuous improvement Elective units CHCPRP003 Reflect on and improve own professional practice BSBCUS401 Coordinate implementation of customer service strategies BSBMED401 Manage patient record keeping system BSBRSK501 Manage risk HLTADM003 Facilitate a coordinated approach to client care HLTADM004 Manage health billing and accounting system BSBFIA402 Report on financial activity BSBINN301 Promote innovation in a team environment * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FBPRBK3010 Produce cake and pudding products FBPRBK3001 Produce laminated pastry products FBPRBK3009 Produce biscuit and cookie products FBPRBK3008 Produce sponge cake products FBPRBK3002 Produce non laminated pastry products FBPRBK3018 Produce basic artisan products * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues CHCCCS020 Respond effectively to behaviours of concern CHCMHS007 Work effectively in trauma informed care CHCDFV001 Recognise and respond appropriately to domestic and family violence CHCCSM005 Develop

Learner Guide-ICTPRG547 Apply advanced programming skills in another language Unit maintain and modify customer premisesOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce