Learner Guide-SHBHREF003 Straighten and relax hair with protein treatment Diploma Core units BSBWOR202 Organise and

Core units BSBWOR202 Organise and complete daily work activities HLTAID003 Provide first aid HLTWHS001 Participate in workplace health and safety SISXCAI002 Assist with activity sessions SISXCCS001 Provide quality service SISXEMR001 Respond to emergency situations SISXIND001 Work effectively in sport

Core units AURAAA001 Work in an automotive administration role AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA003 Build customer relations in an automotive workplace AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURAFA003 Communicate effectively in an automotive workplace AURAKA001 Use information technology systems AURAKA002 Adapt work processes to new technologies in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAQA003 Maintain quality processes in an automotive workplace AURASA002 Follow safe working practices in an automotive workplace Electives AURAFA002 Read and respond to automotive workplace information AURAMA001 Work effectively with others in an automotive workplace AURSLA001 Comply with legal requirements when selling automotive products and services TAEDEL301 Provide work skill instruction AURACA002 Manage complex customer requirements in an automotive workplace AURAFA004 Resolve routine problems in an automotive workplace AURAFA005 Write routine texts in an automotive workplace AURSAA001 Process customer complaints in an automotive workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency PSPGEN048 Support workplace coaching and mentoring PSPGEN053 Provide leadership * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBXCM401 Apply communication strategies in the workplace FNSINC402 Develop and maintain in-depth knowledge of products and services used by an organisation or sector FNSINC411 Conduct work according to professional practices in the financial services industry Elective units FNSASIC302 Develop

Core units AURAEA002 Follow environmental and sustainability best practice in an automotive workplace AURASA102 Follow safe working practices in an automotive workplace AURETR112 Test and repair basic electrical circuits AURETR124 Diagnose and repair compression ignition engine management systems AURHTF102 Diagnose and repair heavy vehicle diesel fuel injection systems AURHTZ101 Diagnose and repair heavy vehicle emission control systems AURTTA118 Develop and carry out diagnostic test strategies AURTTE104 Inspect and service engines AURTTF003 Overhaul diesel fuel injection system components AURTTF102 Inspect and service diesel fuel injection systems AURTTF105 Diagnose and repair engine forced-induction systems AURTTK001 Use and maintain measuring equipment in an automotive workplace AURTTK102 Use and maintain tools and equipment in an automotive workplace Electives AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURHTE001 Remove and install heavy vehicle engine assemblies AURHTE102 Diagnose and repair heavy vehicle compression ignition engines AURTTA006 Inspect and service hydraulic systems AURTTA104 Carry out servicing operations AURTTA113 Diagnose and repair hydraulic systems AURTTC103 Diagnose and repair cooling systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-SHBHREF003 Straighten and relax hair with protein treatment Diploma Core units BSBWOR202 Organise andOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce