Learner Guide-BSBCUE205 Prepare for work in a customer engagement environment UEE procedures and programs TLIE0008 Calculate

procedures and programs TLIE0008 Calculate mass

aggressive or abusive customers SITXINV006 Receive

Core units MEM16006A Organise and communicate information MEM16008A Interact with computing technology MSAENV272B Participate in environmentally sustainable work practices Elective units MEM05051A Select welding processes MEM09002B Interpret a technical drawing MEM09201A Work effectively in an engineering drafting workplace MEM09202A Produce freehand sketches MEM09203A Measure and sketch site information MEM09205A Produce electrical schematic drawings MEM09208A Detail fasteners and locking devices in mechanical drawings * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCARB608 Interpret diagnostic test results AHCARB609 Measure and improve the performance of urban forests AHCARB610 Provide consultation in a legal framework AHCARB611 Develop an operational tree management plan Elective units AHCARB512 Generate tree plans using computer-aided design software AHCARB612 Review and develop strategic tree policy AHCNRM507 Manipulate and analyse data within geographic information systems AHCPCM601 Develop and implement a plant health management strategy AHCWRK603 Design and conduct a field-based research trial BSBCOM602 Develop and create compliance requirements * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency MSMWHS200 Work safely MSMPER200 Work in accordance with an issued permit * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-BSBCUE205 Prepare for work in a customer engagement environment UEE procedures and programs TLIE0008 CalculateOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce