Learner Guide-ICTICT317 Maintain standard operating environment Qualification Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

policies and procedures in the construction industry CPCCCM3001C Operate elevated work platforms CPCCPB3026B Erect and maintain trestle and plank systems CPCCPD2011A Handle painting and decorating materials CPCCPD2012A Use painting and decorating tools and equipment CPCCPD2013A Remove and replace doors and door and window components CPCCPD3021A Prepare surfaces for painting CPCCCM2008B Erect and dismantle restricted height scaffolding CPCCPD3022A Apply paint by brush and roller CPCCPD3023A Apply texture coat paint finishes by brush

Standards for RTOs 2025

Digital-literacy components to align with evolving workplace and training requirements

configure and test network security Group D ICTPRG430 Apply introductory object-oriented language skills Group D ICTPRG434 Automate processes BSBWOR404 Develop work priorities ICTWEB430 Produce server-side script for dynamic web pages * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-ICTICT317 Maintain standard operating environment Qualification Core units SIRWSLS004 Optimise customerOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce