Learner Guide-SITTGDE014 Work as a guide UEP Units of competency ICTSAS211 Develop

Units of competency ICTSAS211 Develop solutions for basic ICT malfunctions and problems ICTICT219 Interact and resolve queries with ICT clients ICTSAS213 Maintain the integrity of ICT systems ICTSAS210 Update and maintain hardware

Core units SIRXCEG001 Engage the customer SIRXCOM001 Communicate in the workplace to support team and customer outcomes SIRXIND001 Work effectively in a service environment SIRXIND003 Organise personal work requirements SIRXPDK001 Advise on products and services SIRXRSK001 Identify and respond to security risks SIRXWHS002 Contribute to workplace health and safety Elective units SIRRFSA001 Handle food safely in a retail environment SIRRINV001 Receive and handle retail stock SIRRMER001 Produce visual merchandise displays SIRRMER002 Merchandise food products SIRXOSM001 Identify and review social media and online platforms for organisational use * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCMOM315 Operate chemical application machinery and equipment AHCCHM307 Prepare and apply chemicals to control pest

This is to ensure each component of the learning and assessment tools demonstrate relevance and currency in the industry and meet training package and regulatory compliance requirements

Core units MSL924005 Process and interpret data MSL934008 Maintain instruments and equipment MSL934009 Apply quality system and continuous improvement processes MSL944002 Maintain laboratory or field workplace safety Elective units MSL953005 Receive and prepare samples for testing MSL924006 Use laboratory application software MSL954007 Obtain representative samples in accordance with sampling plan MSL973021 Conduct field-based acceptance tests for construction materials MSL973022 Conduct laboratory-based acceptance tests for construction materials MSL973025 Perform basic tests MSL974016 Perform physical and mechanical tests MSL974018 Conduct geotechnical site investigations MSL974026 Perform tests to determine the properties of construction materials TAEDEL311 Provide work skill instruction MSL952003 Collect routine site samples BSBTWK401 Build and maintain business relationships * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-SITTGDE014 Work as a guide UEP Units of competency ICTSAS211 DevelopOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce