Learner Guide-AHCLPW506 Develop a management plan for a designated area Graduate Certificate Units of competency SITXCCS007 Enhance

Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AHCWHS201 Participate in work health and safety processes AHCWRK209 Participate in environmentally sustainable work practices Elective units AHCBIO203 Inspect and clean machinery

implement and review quality framework CHCMGT006 Coordinate client directed services CHCMGT002 Manage partnership agreements with service providers * We can develop additional elective units that are not listed on request (Please contact us for further information)

ethics and privacy in an ICT environment ICTICT419 Work effectively in the digital media industry ICTPMG401 Support small scale ICT projects Elective units ICTWEB411 Produce basic client-side script for dynamic web pages ICTWEB414 Design simple web page layouts ICTWEB402 Confirm accessibility of websites for people with special needs ICTWEB412 Produce interactive web animation ICTWEB406 Create website testing procedures BSBSUS401 Implement and monitor environmentally sustainable work practices ICTICT408 Create technical documentation ICTICT427 Identify

set up and test computing devices UEECS0022 Install and configure a client computer operating system and software UEECS0032 Support computer hardware and software for engineering applications UEEDV0005 Install and maintain cabling for multiple access to telecommunication services UEEEC0069 Troubleshoot digital sub-systems UEEEC0074 Troubleshoot resonance circuits in an electronic apparatus UEEEC0059 Repair routine business equipment faults UEEEC0065 Solve problems in basic electronic circuits UEEEC0067 Troubleshoot basic amplifier circuits UEECD0010 Compile and produce an energy sector detailed report UEECD0013 Develop and implement energy sector maintenance programs UEECD0047 Supervise and coordinate energy sector work activities UEECO0013 Prepare specifications for the supply of materials and equipment for electrotechnology projects * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-AHCLPW506 Develop a management plan for a designated area Graduate Certificate Units of competency SITXCCS007 EnhanceOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce