Unit Knowledge Guide-RIISAM208E Perform plant operational maintenance ICP Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems If you require RPL Kits with comprehensive benchmarking

Core units BSBWOR203 Work effectively with others SITEEVT001 Source and use information on the events industry SITEEVT002 Process and monitor event registrations SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices Elective units SITEEVT003 Coordinate on-site event registrations Group A SITEEVT004 Provide event staging support Group A BSBITU202 Create and use spreadsheets Group B BSBITU301 Create and use databases Group B BSBITU302 Create electronic presentations Group B BSBITU306 Design and produce business documents Group B BSBSUS201 Participate in environmentally sustainable work practices Group B If you require RPL Kits with comprehensive benchmarking

Core units MSFFP2020 Undertake a basic furniture making project MSFFP2017 Develop a career plan for the furnishing industry MSFGN2001 Make measurements and calculations MSMENV272 Participate in environmentally sustainable work practices MSMPCI103 Demonstrate care and apply safe practices at work Elective units MEM13015 Work safely and effectively in manufacturing and engineering MEM16006 Organise and communicate information MEM16008 Interact with computing technology MSFFM2019 Assemble furnishing products MSFFM2013 Use furniture making sector hand and power tools MSFGN2004 Produce simple scale drawings by hand MSMSUP106 Work in a team * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency ICTWEB435 Maintain website performance ICTWEB438 Conduct operational acceptance tests of websites ICTWEB437 Create website testing procedures ICTWEB436 Monitor traffic and compile website traffic reports ICTNWK428 Create scripts for networking ICTWEB439 Confirm basic website security If you require RPL Kits with comprehensive benchmarking

inspect and refit light vehicle wheel and tyre assemblies AURTTK102 Use and maintain tools and equipment in an automotive workplace AURVTN043 Install external vehicle equipment Electives AURACA101 Respond to customer needs and enquiries in an automotive workplace AURAFA002 Read and respond to automotive workplace information AURAFA103 Communicate effectively in an automotive workplace AURAMA001 Work effectively with others in an automotive workplace AURETR009 Install vehicle lighting and wiring systems AURETR027 Install ancillary electronic systems and components AURETR116 Read and apply vehicle wiring schematics and drawings AURETR125 Test

Unit Knowledge Guide-RIISAM208E Perform plant operational maintenance ICP Core units SIRWSLS004 Optimise customerOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner