Learning and Assessment Kit-VU22610 Engage in casual conversations and straightforward transactions SIS aggressive or abusive customers SIRCIND002

aggressive or abusive customers SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units HLTENN052 Provide advanced clinical assessment HLTENN065 Research and report on nursing trends and practice HLTENN066 Contribute to quality improvement for advancement of clinical practice Elective units CHCCSM005 Develop

Units of competency BSBSMB401 Establish legal and risk management requirements of small business FBPTEC4006 Apply an understanding of legal requirements of food production FBPFST4009 Label foods according to legislative requirements BSBSMB302 Develop a micro business proposal BSBSMB402 Plan small business finances FBPFSY5001 Develop a HACCP-based food safety plan * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units HLTAID003 Provide first aid SIRXWHS001 Work safely SISSSCO002 Work in a community coaching role Elective units SISSSCO001 Conduct sport coaching sessions with foundation level participants Group A CHCVOL001 Be an effective volunteer to continuous improvement Group B ICTICT103 Use

Learning and Assessment Kit-VU22610 Engage in casual conversations and straightforward transactions SIS aggressive or abusive customers SIRCIND002Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to