Core units BSBSUS201 Participate in environmentally sustainable work practices BSBWOR202 Organise and complete daily work activities SITTIND002 Source and use information on the holiday park and resort industry SITXCCS006 Provide service to customers SITXCOM002 Show social and cultural sensitivity SITXWHS001 Participate in safe work practices SITXWHS002 Identify hazards
Core units BSBTWK201 Work effectively with others CUAIND211 Develop and apply creative arts industry knowledge CUAWHS312 Apply work health and safety practices Elective units BSBCMM211 Apply communication skills BSBCRT201 Develop and apply thinking and problem solving skills BSBCRT311 Apply critical thinking skills in a team environment BSBFIN302 Maintain financial records BSBTEC201 Use business software applications CHCDIV001 Work with diverse people BSBOPS202 Engage with customers * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency SIRXOSM001 Identify and review social media and online platforms for organisational use SIRXOSM002 Maintain ethical and professional standards when using social media and online platforms SIRXOSM004 Analyse performance of social media and online business tools SIRXOSM003 Use social media and online tools * We can develop additional elective units that are not listed on request (Please contact us for further information)
Core units BSBCUE203 Conduct customer engagement BSBCUE205 Prepare for work in a customer engagement environment BSBCMM201 Communicate in the workplace Elective units BSBCMM301 Process customer complaints BSBCUS201 Deliver a service to customers BSBITU111 Operate a personal digital device BSBWHS201 Contribute to health and safety of self and others BSBWOR203 Work effectively with others ICTICT103 Use
Before we commence writing our assessment tools we identify the assessment requirements of the training package/accredited course
LLND Kit-ICTICT424 Address cyber security requirements Certificate I Core units BSBSUS201 Participate inEmpower Your Learners with Foundational Excellence In todays evolving vocational education and training environment, the identification and support of learners Language, Literacy, Numeracy, and Digital (LLND) skills are crucial for both compliance and learner success. CAQAs LLND Kit is a complete, audit ready assessment and support solution designed to help Registered Training Organisations (RTOs) identify, assess, and strengthen these foundational