Learner Guide-BSBITU201 Produce simple word processed documents Certificate II Units of competency SITXHRM003 Lead

Units of competency SITXHRM003 Lead and manage people SITXWHS002 Identify hazards

aggressive or abusive customers SIRXPDK001 Advise on products and services SITXFSA006 Participate in safe food handling practices * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCMM211 Apply communication skills BSBTEC201 Use business software applications BSBWHS211 Contribute to health and safety of self and others FNSINC311 Work together in the financial services industry Elective units FNSACC323 Perform financial calculations FNSFLT212 Develop and use savings plans FNSFLT213 Develop knowledge of debt and consumer credit BSBTEC302 Design and produce spreadsheets * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency CHCSOH013 Work with people experiencing or at risk of homelessness CHCSOH021 Work with clients within the social housing system CHCCCS004 Assess co-existing needs * We can develop additional elective units that are not listed on request (Please contact us for further information)

services AMPR316 Cure

Learner Guide-BSBITU201 Produce simple word processed documents Certificate II Units of competency SITXHRM003 LeadOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce