SCORM Compliant Package-ICTPRG418 Apply intermediate programming skills in another language MSM Units of competency SIRXCEG002 Assist

Units of competency SIRXCEG002 Assist with customer difficulties BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints SIRXPDK001 Advise on products and services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units FBPFSY2002 Apply food safety procedures FBPOPR2069 Use numerical applications in the workplace FBPOPR2071 Provide and apply workplace information FBPRBK2002 Use food preparation equipment to prepare fillings FBPRBK2005 Maintain ingredient stores FBPRBK3005 Produce basic bread products FBPWHS2001 Participate in work health and safety processes Elective units FBPRBK3002 Produce non laminated pastry products FBPRBK3008 Produce sponge cake products FBPPPL2002 Work in a socially diverse environment FBPRBK3009 Produce biscuit and cookie products * We can develop additional elective units that are not listed on request (Please contact us for further information)

We develop resources using the following steps:

Units of competency FBPBPG3004 Operate the bottle sealing process FBPBPG3007 Perform packaging equipment changeover BSBWHS311 Assist with maintaining workplace safety FBPFSY2002 Apply food safety procedures FBPOPR2068 Operate a process control interface FBPBPG3001 Operate the bottle filling process * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units ICTDBS502 Design a database ICTICT401 Determine and confirm client business requirement ICTICT403 Apply software development methodologies ICTICT418 Contribute to copyright

SCORM Compliant Package-ICTPRG418 Apply intermediate programming skills in another language MSM Units of competency SIRXCEG002 Assist* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.