Learner Guide-UEECO0006 Participate in computer equipment work and competency development activities Certificate I We hire subject matter experts

We hire subject matter experts to write our learning resources to ensure they are industry and workplace relevant and current

accessories and materials for energy sector work activities UEECD0038 Provide solutions and report on routine electrotechnology problems UEECD0046 Solve problems in single path circuits UEECD0052 Use routine equipment/plant/technologies in an energy sector environment UEERE0021 Provide basic sustainable energy solutions for energy reduction in residential premises Elective units BSBOPS203 Deliver a service to customers UEECD0035 Provide basic instruction in the use of electrotechnology apparatus UEECO0002 Maintain documentation ICTICT214 Operate application software packages UEECD0020 Fix and secure electrotechnology equipment UEERE0001 Apply environmentally and sustainable procedures in the energy sector UEERL0001 Attach cords and plugs to electrical equipment for connection to a single phase 230 Volt supply * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

verify and troubleshoot WAN links and IP services ICTPMG505 Manage ICT projects ICTTEN519 Design network building projects * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency FNSSUP412 Determine impact of social security entitlements on retirement income FNSSUP410 Establish and administer retirement income streams FNSSUP414 Develop and apply knowledge of aged care FNSSUP409 Provide specialist retirement income stream information to clients FNSSUP413 Apply knowledge of retirement planning issues when dealing with clients FNSSUP411 Terminate retirement income streams * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Guide-UEECO0006 Participate in computer equipment work and competency development activities Certificate I We hire subject matter expertsOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce