Assessment Kit-CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety SIT Core units SIRWSLS004 Optimise customer

Core units SIRWSLS004 Optimise customer and territory coverage SIRXCEG003 Build customer relationships and loyalty SIRXCEG005 Maintain business to business relationships SIRXIND001 Work effectively in a service environment SIRXWHS002 Contribute to workplace health and safety Elective units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCOM002 Work effectively in a team SIRXCOM003 Promote team cohesion BSBCUE301 Use multiple information systems * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AUMAMA002 Work effectively in teams AUMASM001 Monitor and maintain a safe automotive work environment AUMFMM001 Reduce cycle time in automotive manufacturing work processes AUMFMM002 Reduce waste in automotive manufacturing work processes AUMFQM002 Sustain quality standards in an automotive manufacturing workplace AUMGQA001 Apply workplace technical quality standards Electives AURAEA002 Follow environmental and sustainability best practice in an automotive workplace BSBINM301 Organise workplace information BSBINN301 Promote innovation in a team environment AUMAMM001 Influence and lead work groups in an automotive manufacturing workplace * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIE5002 Apply air traffic control communication procedures and services AVIF5003 Manage human performance and team resources during air traffic control operations AVIF5013 Provide search and rescue alerting and emergency response AVIW5013 Operate air traffic control equipment and workstations AVIY5022 Manage traffic flow AVIZ5049 Manage situational awareness in the air traffic control environment Electives AVIY5049 Provide area control services * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency RIICOM201E Communicate in the workplace RIIWHS201E Work safely and follow WHS policies and procedures RIIWHS205E Control traffic with stop-slow bat RIIWHS206 Control traffic with portable traffic control devices and temporary traffic signs * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBCRT611 Apply critical thinking for complex problem solving BSBLDR601 Lead and manage organisational change BSBLDR602 Provide leadership across the organisation BSBOPS601 Develop and implement business plans BSBSTR601 Manage innovation and continuous improvement Elective units BSBCMM511 Communicate with influence BSBCRT511 Develop critical thinking in others BSBPEF501 Manage personal and professional development BSBSTR602 Develop organisational strategies BSBSTR801 Lead innovative thinking and practice * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety SIT Core units SIRWSLS004 Optimise customerOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of